Customer Reviews

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C
Chris Kane
Damage? No Problem

I was leary ordering from this site as I knew nothing about them or more importantly, where it would be shipping from. I was pleasantly surprised when I received my email announcing my order was in its way and was more surprised when it actually got there timely. Off to a GREAT start. We opened the backdrop and discovered there was some smudges of ink where I guess it wasn’t dried and they folded it for shipment. I emailed them the next day and after a couple of days, they contacted me, asked for pictures and another one was sent. The entire process from original order to replacement couldn’t have been easier! Thank you for standing behind your product and reputation.

Thank you for taking the time to share your experience with us. We are sorry to hear about the smudges on your backdrop, but we are glad to know that our customer service team was able to assist you and provide a replacement in a timely manner. We take pride in standing behind our products and ensuring customer satisfaction. We appreciate your feedback and hope to see you again soon.

Best,
[Your Name]

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